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Archive for the ‘Stats’ Category

Magazine Ads: Fewer Pages, More Profit

Monday, January 23rd, 2012

The number of magazine ad pages fell 3.1%in 2011, with a particularly large plummet in the final months of the year. But while pages dipped, the consumer magazine industry had an $8 million increase from 2010. So less ads, but more money.

The major categories that took a hit were:

  • Food and food products, down 17 percent
  • Home furnishings and supplies, down 16 percent
  • Public transportation, hotels and resorts, down 7.1 percent
  • Direct-response companies, down 6 percent

HOWEVER, three categories defied the odds and experienced GROWTH in 2011. Those categories are:

  • Financial, insurance and real estate, up 12.7 percent
  • Apparel and accessories, up 5.5 percent
  • Toiletries and cosmetics, up 3.8 percent
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Established assumptions about regular coupon users are wrong

Tuesday, December 13th, 2011

What Americans Assume Is Wrong

Americans assume that coupon users tend to come from lower socioeconomic backgrounds and be women of color.

A recent study conducted by the UA John & Doris Norton School of Family and Consumer Sciences sought out to prove some long-standing assumptions about coupon users to be wrong.

The reality is that only 16 percent of the “coupon divas” were either African-American or Asian-American and 61 percent of non-coupon users in the survey make less than $35,000 a year. Furthermore, the survey found that nearly half of the “coupon divas” are men.

Who Are The Main Coupon Users?

Affluent white women. This group is most likely to use six or more coupons in a single shopping outing compared to other groups.

With 24 percent of these women reporting an annual household income of at least $75,000, why are affluent white women using coupons? The study’s leader explains that “they don’t use coupons because of financial constraints but because they perceive coupons as saving them money.”

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Where Users Are Looking On Your Social Networking Pages

Tuesday, December 6th, 2011

EyeTrackShop, a start-up that runs eye-tracking studies for advertisers teamed up with Mashable to find out where users are looking on some of the most popular social networking sites

We chose to feature the results from Pinterest, Facebook and Twitter, as those are some of the main social networks we use to not only promote out clients, but ourselves!

Overall takeaways are:

  • Profile pictures matter. The site feature that attracted most attention on Facebook was the profile photo. This is why we suggest to our clients that they create monthly or quarterly profile pictures to keep visual interest and help promote current offers and features.
  • Who you know gets noticed. Even if for no better reason than their placement on the page, people do look at those little thumbnails of friends that appear on many social profiles. You can see this in the data from the Facebook and Twitter profiles. However, this is not the case with Pinterest, as this social network focused on the images and not the contributing user.
  • Content on top wins. The further something is down a page, the fewer number of people look at it. This was true on content-focused profiles such as Pinterest and Facebook, but did not affect Twitter as severely.

Pinterest

Facebook

Twitter

 

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Women of Tomorrow: Multicultural Insights from Nielsen

Monday, November 28th, 2011

Here are the three most important findings we found in Nielsen’s Women of Tomorrow Report:

 

She wants to pay off debt and see more joint decision making

Women are focused on the basics: groceries and financial matters. Paying off debts was a high priority for all. General savings were high among all groups .

While women view themselves as the primary decision makers across key household decisions and product purchases, they are increasingly expressing a desire for joint decision making and share responsibilities.

Interestingly, Asian American and Caucasian women are more likely to include men in the purchase decision about food than were African American and Hispanic women.

She uses her computer and cell phone to improve her life, but her TV to get new information

Women of all ethnicities use media in similar ways, with one key exception: smartphones. Just 33 percent of Caucasian women have a smartphone in their household, compared to penetration rates in the 60s for women of other ethnicities.

Computers, cell phones and smartphones improve their lives in meaningful ways, while TV helps women get information about new products and services

TV is preferred source for most, but Asian Americans prefer the Internet

Value brings her into the store, but once she is in, price rules

Price is not the key driver of foot traffic, but rather value. BUT once she’s in the store, prices become the key factor in purchase.

Value is more than price; it is a product or service that satisfies multiple need states, sometimes at a premium to similar goods.

Part of the concept of value is a product’s quality. Indeed, it was the top driver of brand loyalty in 20 of the 21 countries surveyed across generations of women. In marketing the holy grail is consumer loyalty. Clearly the way to establish loyalty is quality. Once today’s woman finds a brand she likes, she tends to stick with it, reinforcing the need for manufacturers to win women’s trust early on in their roles as household buyers.

 

The entire Nielsen “Women of Tomorrow” research can be found here

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Infographic: Mobile Apps and Customer Engagement

Thursday, November 10th, 2011

ClickFox has put together an infographic on the effectiveness of mobile apps for customer engagement.

The takeaway? Mobile apps are hugely popular for customer service, according to ClickFox with 78% of users reporting

Customer service is huge on mobile, though its full potential isn’t being tapped by all businesses. A whopping 78% of the people who responded to ClickFox reported using mobile apps for customer service. Types of apps that are most used for customer service? Mobile banking at 30%, followed by travel at 26%, and dining at only 16%. Utilities are missing out, with 60% of the respondents saying they never use mobile apps to handle utilities – but 77% would find utility apps useful.


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